Right to cancel

Withdrawal from the contract within 14 days

In our online store, we always care about our customers' satisfaction. In accordance with applicable law, every consumer has the right to withdraw from a distance contract within 14 calendar days from the date of receiving the purchased goods.

To exercise the right of withdrawal, please send a clear statement to the email address: sklep@noblewatch.pl or to the correspondence address: Hardware Storm, ul. Góry Św. Anny 3, 47-330 Zdzieszowice. You may use the withdrawal form available here, although it is not mandatory.

Product returns

  1. Condition of the goods: The returned goods should be in an unchanged condition, unless the change was necessary within the scope of checking the equipment. Please return the goods in the original packaging, along with all accessories and documentation.

  2. Return costs: The consumer bears the direct costs of returning the goods. In the event of withdrawal from the contract, we will refund all payments received from you, including delivery costs (except for additional costs resulting from the delivery method chosen by you other than the cheapest delivery method offered by us), no later than 14 days from the day we receive information about your decision to withdraw from the contract.

  3. Return procedure: To speed up the return process, please send the returned goods to the following address: Hardware Storm RETURNS, ul. Góry Św. Anny 3, 47-330 Zdzieszowice without delay, and in any case no later than 14 days from the day we are informed about your withdrawal from the contract. The deadline is met if you send back the goods before the period of 14 days has expired.

Important information

  • Complaints: If the received goods are defective or not in conformity with the contract, you have the right to file a complaint. Detailed information on this can be found in the Complaints section.